Heritage Collectors Academy

Terms of Service

Last Updated: January 1, 2025

Important Notice

By accessing and using Heritage Collectors Academy's services, you agree to be bound by these Terms of Service. Please read them carefully before enrolling in any programs or using our website.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of Heritage Collectors Academy's ("we," "us," "our") website, educational programs, and related services. By accessing our website or enrolling in our programs, you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, please do not use our services or enroll in our programs.

2. Description of Services

Heritage Collectors Academy provides educational services focused on collectibles authentication, appraisal, and related expertise development. Our services include:

  • Online and in-person educational courses
  • Certification programs for collectors and appraisers
  • Educational resources and materials
  • Professional development workshops
  • Online learning platform and student support

3. Enrollment and Registration

To enroll in our programs, you must:

  • Be at least 18 years of age or have parental consent
  • Provide accurate and complete registration information
  • Pay applicable fees according to our payment terms
  • Agree to maintain the confidentiality of your account credentials

We reserve the right to refuse enrollment or terminate services if you fail to meet eligibility requirements or violate these Terms.

4. Payment Terms

Payment is required before access to course materials and programs is granted:

  • Payment Methods: We accept major credit cards, bank transfers, and other approved payment methods
  • Payment Schedule: Full payment is due at enrollment unless alternative arrangements are made
  • Late Payments: Late fees may apply for overdue accounts
  • Currency: All prices are in Canadian dollars (CAD) unless otherwise specified
  • Tax: Applicable taxes will be added to your total as required by law

5. Refund and Cancellation Policy

Please refer to our separate Refund Policy for detailed information about cancellations, refunds, and withdrawal procedures. Key points include:

  • Full refunds available within 14 days of enrollment if no course materials have been accessed
  • Partial refunds may be available under specific circumstances
  • Administrative fees may apply to cancellations
  • No refunds for completed courses or issued certifications

6. Student Responsibilities

As a student, you agree to:

  • Maintain academic integrity and honesty in all coursework
  • Respect intellectual property rights of educational materials
  • Participate constructively in learning activities
  • Meet attendance and participation requirements
  • Comply with our code of conduct and professional standards
  • Keep your contact information current

7. Academic Policies

Our academic standards and policies include:

  • Attendance: Regular participation is required for successful completion
  • Assessments: All assignments and examinations must be completed satisfactorily
  • Certification: Certificates are awarded upon successful completion of program requirements
  • Academic Integrity: Plagiarism and cheating will result in immediate dismissal
  • Progress Requirements: Students must maintain satisfactory progress

8. Intellectual Property Rights

All content provided in our programs is protected by intellectual property rights:

  • Course materials, videos, and resources are for personal educational use only
  • Reproduction, distribution, or commercial use is strictly prohibited
  • You may not share login credentials or course access with others
  • Any student work submitted becomes part of your educational record

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as outlined in that policy.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We provide educational services "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the fees paid for the specific service
  • We do not guarantee specific career outcomes or financial results

11. Professional Standards

Students and graduates are expected to maintain professional standards:

  • Use knowledge and skills ethically in professional practice
  • Comply with relevant professional associations' codes of conduct
  • Continue professional development and learning
  • Represent the Academy's reputation responsibly

12. Modification of Services

We reserve the right to:

  • Modify course content and curriculum as needed
  • Update educational materials and resources
  • Change scheduling and delivery methods
  • Discontinue programs with reasonable notice

Significant changes will be communicated to enrolled students in advance.

13. Termination

We may terminate your enrollment and access to services if you:

  • Violate these Terms of Service
  • Fail to make required payments
  • Engage in disruptive or inappropriate behavior
  • Violate academic integrity policies

You may terminate your enrollment subject to our refund policy.

14. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes will be resolved through the courts of Ontario or through alternative dispute resolution as we may determine.

15. Changes to Terms

We may update these Terms periodically. We will notify you of significant changes by email or website notice. Your continued use of our services after changes take effect constitutes acceptance of the new Terms.

16. Contact Information

If you have questions about these Terms of Service, please contact us using the information below.

Legal Questions?

For questions about these Terms of Service or our educational policies, contact us:

Email: [email protected]

Phone: +1 (416) 978-5432

Mail: Legal Department
Heritage Collectors Academy
125 Bay Street, Toronto ON M5J 2T9, Canada

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST